Telecommunications Consulting
The telephone set invented by Mr Bell is no longer the novelty that it once was. Today the telephone is one of the most important tools in the business office and home. Whether you're a small business with a single telephone line that's shared with a fax machine or a multi-million dollar corporation where everyone has their own direct telephone and fax numbers, keeping your ability to talk and communicate with your customers can mean the difference between making a profit and closing your doors.
A friend of mine who owns restaurants once told me that if a phone is not answered by the third ring, the customer is going to hang up and call someone else. When that happens, it means you've lost the sale. While we all like to talk to that ever elusive "live person," it's no longer economical to dedicate a person to the position of answering the phone 100% of the time. ChicagoNetTech can create a solution for you that will give you the best of both worlds. Have your phone answered by a live person whenever practical or have it automatically answered by an auto-attendant should that person step away from their desk and not be available to answer personally.
If you've ever had the opportunity to look for a new telephone system, you know that it's easy to become overwhelmed during the process. ChicagoNetTech suggests only Nortel Norstar Telephone equipment for one reason - DEPENDABILITY! It works from the day it's installed and it keeps on working for years - without failure.
With more than 25 years of experience designing, creating and maintaining Nortel Norstar Telephone Systems, ChicagoNetTech can provide you with anything from a replacement Norstar system to Service, and Maintenance and Telephony / Data Integration.
By upgrading your existing Norstar system to include a Comcast Business Class© PRI, we can provide your business with features found only on business telephone systems costing thousands of dollars more than Norstar systems. ChicagoNetTech and Comcast Business Class© can also help create a data services plan which includes high-speed data solutions with network speeds of up to 200 gigabytes over fiber optic networks that come directly to your door.
Ever wondered how to make simple changes to your Norstar telephone system? We now have basic programming information about Nortel Norstar telephone systems available online.
If you require more information or give us at call, or complete our "Contact Us" form, and we'll be happy to discuss your options with you. If you like, we can even set up an appointment and come to your office to discuss your requirements.
